Frequently Asked Questions
1. What products does Flickden offer?
Flickden is an online store specializing in graphic T-shirts featuring original designs inspired by different interests, lifestyles, and themes.
2. Where do you ship?
We currently ship to addresses within the United States.
3. How much does shipping cost?
We charge a flat shipping rate of $6.99 per order.
4. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. After shipment, estimated transit time is 5–7 business days.
5. How can I track my order?
Once your order ships, you will receive tracking information. You can also use our Track Your Order page to check your shipment status.
Please allow 24–48 hours after shipment for tracking information to update in the carrier’s system.
6. Can items in my order arrive separately?
Yes. If you order multiple items, they may occasionally be shipped in separate packages. Tracking information will be provided for each shipment when applicable.
7. What is your return policy?
We accept eligible returns and exchanges within 30 days from the date you receive your order.
Items must be unworn, unwashed, unused, in their original condition, and returned with original tags and packaging when applicable.
8. Do I have to pay for return shipping?
For eligible returns, Flickden covers the return shipping cost by providing a prepaid return label.
9. How do I request a return or exchange?
Contact us at [email protected] with your order number and reason for the return or exchange. Our support team will provide instructions and a prepaid return label for eligible returns.
Please do not send a return without prior authorization.
10. When will I receive my refund?
Once your return has been received and approved, your refund will typically be processed within 5–7 business days to your original payment method.
Your bank or payment provider may require additional time for the refund to appear in your account.
11. What should I do if my order arrives damaged or incorrect?
Please contact [email protected] as soon as possible with your order number, a description of the issue, and photos if applicable. We will review the issue and help provide an appropriate solution.
12. What if my tracking information has not updated?
Tracking information may take 24–48 hours after shipment to update. If there is still no update after that period, please contact us for assistance.
13. How can I contact Flickden?
You can reach our customer support team at [email protected].
Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-08:00)
Business Address:
922 E Lodgepole Dr
Gilbert, AZ 85298
United States
14. How does Flickden protect my personal information?
We use reasonable safeguards to protect the personal information you provide when using our website. For more information about how your data is collected, used, and protected, please review our Privacy Policy.
15. What should I do if I have a copyright or intellectual property concern?
If you believe content on Flickden infringes your copyright or intellectual property rights, please contact [email protected] with the relevant details. Please refer to our DMCA & Copyright Policy for complete instructions.